Terms and Conditions

Payment should be made by Paybox e-transactions, which requires a Bank or Credit Card number and Expiry Date (not a security code ), French Cheques are also accepted. Payments will be charged in EUROS. A 30% deposit is required at
time of booking unless the booking is made one year or more before the date of arrival, in this case only 10% deposit
is required. If your arrival date is within 2 months, full payment must be made at time of booking.

Card details will be used as security, with reference to the ‘End of Stay Cleaning’ or damages.

There is also a ski bus that passes from the end of our road to and from Morzine center for 1.50€ per person (Balad ‘Aulps Bus Line no. 1).

Check-in is normally from 5pm. Check-out is by 10am. But it is always possible to arrive earlier and depart outside
these times as the pool complex can be used for luggage storage and for changing/taking showers.

Chalet Andu operates a no-outdoor-shoe policy in the Chalet. Please bring a pair of shoes for indoor use only.
ABSOLUTELY NO SKI BOOTS TO BE WORN IN THE CHALET. A heated ski room is available for use during your stay.

Chalet Andu does not accept any liability or responsibility for the provision of third party services including ski hire, ski lessons and transfers.

It is advised that all guests have sufficient travel insurance.


La location est livrée propre. Le « locataire » séjournant « en bon père de famille » doit le rendre dans un état propre et identique à l’initial. Dans le cas contraire, le Propriétaire facturera les frais d’intervention de nettoyage et de remise en état. De même si un manquement à ses obligations est remarqué, le locataire doit signaler le jour même de son arrivée à nos bureaux, les déficiences éventuelles de propreté, de nettoyage ou de remise en état.

By placing a booking with Chalet Andu, you are deemed as having accepted the Terms and Conditions of Chalet Andu. The Contract Conditions will are advertised on and published in the terms & conditions section on our site
www.chaletandu.com and as agreed in emails between the management and the customer.

Proprietaires : Nick & Annemieke Venner

Chalet Andu
352C Route du Culaz
74110 Essert Romand

TVA FR 51352987572
Siret 35298757200018