Terms and Conditions

Payment should be made by Paybox e-transactions, which requires a Bank or Credit Card number and Expiry Date (not a security code ), French Cheques are also accepted. Payments will be charged in EUROS. A 30% deposit is required at time of booking unless the booking is made one year or more before the date of arrival, in this case only 10% deposit is required. If your arrival date is within 2 months, full payment must be made at time of booking. Card details will be used as security, with reference to the 'End of Stay Cleaning' or damages. There is also a ski bus that passes from the end of our road to and from Morzine center for 1.50€ per person (Balad 'Aulps Bus Line no. 1). Check-in is normally from 5pm. Check-out is by 10am. But it is always possible to arrive earlier and depart outside these times as the pool complex can be used for luggage storage and for changing/taking showers. Chalet Andu operates a no-outdoor-shoe policy in the Chalet. Please bring a pair of shoes for indoor use only. ABSOLUTELY NO SKI BOOTS TO BE WORN IN THE CHALET. A heated ski room is available for use during your stay. Chalet Andu does not accept any liability or responsibility for the provision of third party services including ski hire, ski lessons and transfers. It is advised that all guests have sufficient travel insurance. By placing a booking with Chalet Andu, you are deemed as having accepted the Terms and Conditions of Chalet Andu. The Contract Conditions will are advertised on and published in the terms & conditions section on our site www.chaletandu.com and as agreed in emails between the management and the customer. Proprietaires : Nick & Annemieke Venner Chalet Andu 352C Route du Culaz 74110 Essert Romand France TVA FR 51352987572 Siret 35298757200018